ACCAN and AHRC launch apps challenge
The Australian Communications Consumer Action Network (ACCAN) and the Australian Human Rights Commission (AHRC) are launching a new app challenge, Apps For All.
View ArticleACMA issues warning to pre-paid calling card providers
The Australian Communications and Media Authority (ACMA) has today announced it has "taken action" against two pre-paid, international calling card providers, claiming they failed to make required...
View ArticleConsumers need to be wary of differing global roaming charges: ACCAN
Despite some telco efforts to help manage the cost of global roaming, ACCAN is warning business travellers and holidaymakers that they can still get stung among the ‘confusing’ range of offers on the...
View ArticleAustralia, New Zealand set to cut global roaming charges
Expensive global mobile phone roaming charges between Australia and New Zealand could be set to fall, after the Australian and New Zealand governments indicated they will honour a deal to cut the...
View ArticleACCAN supports Telstra’s move to kill the CAPTCHA
The Australian Communications Consumer Action Network (ACCAN) is backing Telstra’s move to eliminate online CAPTCHA tests from its websites, and is encouraging other companies to follow suit.
View ArticleACCAN urges ACCC to interfere with telco SMS price inflation
Australian Communications Consumer Action Network has prompted the Australian Competition and Consumer Commission to impose SMS termination rates in order to squash price inflation.
View ArticleACCAN backs government to end global roaming rip-off
Peak telecommunications consumer body, The Australian Communications Consumer Action Network (ACCAN), has endorsed the federal government’s bill to create a competitive global roaming market.
View ArticleTelstra launches communications initiatives for disabled Australians
As part of its sixth, three-year Disability Action Plan, Telstra has unveiled three new initiatives aimed at supporting persons with disability in accessing communications services.
View Article'Do Not Call' spam phone call legislation passed
The Federal Government has made registrations on the Do Not Call Register indefinite after the move passed through both houses of parliament. This means consumers will no longer have to re-register...
View ArticleDallas Buyers Club court decision could spur legal shake downs: ACCAN
The Australian Communications Consumer Action Network is concerned the Dallas Buyers Club court win could spur legal shake downs of Australians through speculative invoicing.
View ArticleTelcos need to introduce real time usage alerts: ACCAN
The Australian Communications Consumer Action Network (ACCAN) has called on telcos to introduce real time usage alerts to combat against bill shock.
View ArticleIndustry welcomes revised TCP code
The Australian Communications and Media Authority (ACMA), has revised the telecommunications consumer protections code (TCP Code). The revised code acts to streamline elements of the ways that...
View ArticleTelco plans not working for small business: ACCAN
Telecommunications packages for small businesses are not adequately aligning to small business needs in today’s digital economy, according to industry body, Australian Communications Consumer Action...
View ArticleConsumers let down by broadband speed and performance: ACCAN
Broadband speeds and performance are leaving consumers disappointed with their services, according to a recent survey from the Australian Communications Consumer Action Network (ACCAN).
View ArticleReliability, broadband performance and affordability are telco consumer...
The Australian Communications Consumer Action Network (ACCAN) recently held its Meet the People Forum at Parliament House in Canberra to highlight important telecommunications consumer priorities for...
View ArticleMegabyte rounding could be stealing mobile data: ACCAN
Consumers are being robbed of up to 23 per cent of mobile data due to megabyte rounding, according to the The Australian Communications Consumer Action Network (ACCAN).
View ArticleSky Muster gets a user guide
Consumers who will receive internet services over nbn’s Sky Muster satellite now have access to a user guide courtesy of The Australian Communications Consumer Action Network (ACCAN).
View ArticleFive communications consumer priorities need to be addressed at the 2016...
The Australian Communications Consumer Action Network (ACCAN) has outlined five communications consumer priorities that need to be addressed at the 2016 Election.
View ArticleACCAN proposes USO changes to support disabled people
The Australian Communications Consumer Action Network (ACCAN) has proposed an expanded scope for the Universal Service Obligation (USO) to ensure greater inclusion for people with disabilities.
View ArticleCalls for service standards to improve NBN rollout
ACCAN has called for the implementation of service standards to help improve end customers’ experiences of the NBN rollout.
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